Marvin Lee Review of Rooter PLUS! Heating & Air Con...
Mr. Williams came to our house under a dire circum...
Mr. Williams came to our house under a dire circumstance. Our house had an underground leak coming from our main waterline under the foundation of the house in the garage where the original builder used sub-par parts. Water was pouring up through the concrete drive way in two areas. He came out and accessed the problem quickly and gave us several options on how to proceed explaining the pro's and cons of every situation. Once we picked the best option he got to work ON THE SPOT! This was about 5pm and he kept working as it got dark AND IN THE RAIN! Then he had to call it for the night because he had to get some heavier equipment and promised to be back ready to go at 8am. At 7:57am he was there going at it to get the work done. Short of getting some supplies this man worked from 8am-1:45 an
M the next day! Again until 1:45am. THAT'S AN 18 HOUR WORK DAY FOLKS and it rained most of the day and he kept working! I felt so bad that I offered to pick him up breakfast one morning and lunch the next. All while I was picking up food he kept working. Then on day 3 he was back out at the house at 9am meaning he just had time to go home and get some sleep and he was there ready to go. He finally finished around 3pm. The yard was torn up from the digging but he still offered to put the dirt and grass back as well as clean off the driveway from all the dirt and mud. I told him just to dump the dirt back but I'd clean up the driveway since I had a pressure washer. This was a HUGE 3 day job and he did 99% of it all by himself and never dropped his pleasant spirit or ever slowed down. Rooter Plus should be greatful to have this gentleman on their roster of quality technicians.
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