Alvin Feria

Review of Puerto Del Sol Beach Resort an...

As in "WHAT A HELL OF EXPERIENCE"!!! My wife and I...

As in "WHAT A HELL OF EXPERIENCE"!!! My wife and I together with her brother and sister bravely drove 4-5hrs yesterday just to take a glimpse of this resort. We decided to go there to be able to view it in person and book 30adults and 10 kids for our next month's vacation for 3days. Excited to see the place we immediately went to the reception lobby and asked for our booking and room rates. However, when we asked them to accompany us to check their room, the lady at the reception did not allow us because we might disturb some of their guest...We said its ok if that's the policy. But when we asked if we can just check their pool, we got the same response from the lady...Seriously? we are willing to pay that much but we are not allowed just to see their pool? The management should revise their rules regarding this...I will definitely not recommend this anymore to any of my friends and relatives...you guys deserve a "0" score in terms of guest hospitality!!!