I have always had good experiences with service he...

I have always had good experiences with service here overall. This Saturday must have had someone call in sick or over booked as I waited a fair amount of time for a basic oil change. I expected to wait but not as long. I had scheduled an appointment and arrived on time. I didn t leave for more than two hours after. The staff was apologetic and I know they did their best to get me through as quickly as they could. I don t expect a 15 minute lube experience but an hour or less would have been closer to expectations.