Filled out an application. Was told did not qualif...

Filled out an application. Was told did not qualify (credit score was 20 points off). Called Beverly Deist and was basically told I could always apply again but there was no guarantee I would ever get approved. Was able to increase my score (according to my bank) by over 30 points. Refilled an application. Can only see where they pulled it the first time in my credit report but no subsequent times. Beverly Deist got snippy in an email and said my score only improved 4 points. Would love to see what they have but they "are not at liberty to show me the information" ad I would have to go through the credit bureau. Definitely not the friendliest of people.