Melanie McDaniel

Review of Ameristar Casino Resort Spa St...

My husband and I booked two nights (Friday 7/3 and...

My husband and I booked two nights (Friday 7/3 and Saturday 7/4) for my birthday on 7/2/2020. The room on the 4th floor was too hot to sleep comfortably, even though the thermostat was set on 60, some of the electrical outlets and some of the lamps, as well as the exhaust fan in the bathroom did not work, the mini fridge was ridiculously small and part of it was missing, therefore further limiting its capacity, there was no microwave in the room and not only was there cheap 1-ply toilet paper, there was only ONE roll in the room, so we had to go to the desk to ask for more on the 2nd day! All of this for the bargain price of $259 per night plus tax!! In the casino, they only had ONE person walking the floor to take refreshment orders, so if you were on a hot machine and wanted a drink at the same time, you instead had to make a decision as to whether to stay with the machine or go get a drink at the bar. We ate at 4 of the 7 restaurants and the food was okay, but not great for the prices paid. The most positive comment I can make is that the cleaning staff in both the hotel and the casino were quite pleasant and efficient.