Andrea Gabaldon

Review of Microsoft

As someone that's been with Xbox for nearly a deca...

As someone that's been with Xbox for nearly a decade, I'd just like to say: Microsoft does not care about you or your investments in their products/services. After thousands of dollars and countless hours spent on Xbox my wife and I were banned after I attempted to change my gamertag on their website after the big gamertag release that just happened recently. Naturally, I figured there had to be a mistake - we both attempted to appeal the ban and were promptly denied by their "Enforcement Team", what a joke. The reason for the ban(s) - "Gamertag Theft", two permanent profile bans and two console bans for trying to change my gamertag? LOL.

We won't be the last to be wrongfully banned from Micro$oft, and I honestly believe they have a ban "quota" that has to be met in order to generate revenue - Ban X amount of people in a feeble attempt to make them repurchase their games, live, M$ points, etc.

Protect yourselves, your money and time by not investing in something that can simply be deactivated at the click of a button, I doubt the enforcement team can even comprehend what we are saying to them - hence the generic copy/paste response(s) they are so notorious for.