Hayley Hamman Review of Audi Wynnewood
Unless you are buying a brand new Audi, do NOT was...
Unless you are buying a brand new Audi, do NOT waste your time with this dealership. I bought a 2014 used car (not an Audi) and did not feel taken care of by any of the staff. The salesman took advantage of me (probably because I am a young woman), hid reasons for certain fees I was being charged, and even overcharged me for my registration and plate by hundreds of dollars. They did send me a check for a very small refund, but there's no way it was accurate. I am absolutely positive that I was owed around $200 because they promised me a 5 year tag and when I finally received it, it was only for 2 years. On top of all that, when my temp tag expired, they claimed that UPS lost my plate during shipping, and it took an extra 3 MONTHS to get my permanent tag. Whenever I called to discuss the situation, they did not seem to care and I was never a priority. They kept telling me every time that my registration would be there within a day or two, and that went on for those 3 months! So they constantly lied to me over and over again to probably cover their ass. That is your job! How do you not know what you're doing??? I have worked several customer service jobs and have always gone above and beyond for my customers. This dealership is full of money-hungry employees who will not put in any extra effort for you if they don't have to. Maybe if you were there to drop $50k on a brand new Audi, they would treat you like royalty, but even then I highly doubt it. Best of luck if you choose to shop here. Good riddance to having to deal with them ever again!
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