You'd be wise to avoid this place and save yoursel...

You'd be wise to avoid this place and save yourself time and money. After 5+ hours of waiting we were sold a car and an Express Dent Care policy by Porfolio Protection that we said we'd, "think about." When our sales person finally came back to us, we told him we decided not to get it and he said, "it's already in the paperwork and will take another 30 minutes to remove." We were told not to worry, it can be canceled at anytime. In the fine print, cancellations must be made in writing, so I did that immediately. Two months later, I still have not gotten a response, let alone a refund. When my husband wrote in a complaint, he got a response from Wes W., Senior Guest Loyalty Specialist and was told he'd be contacted that day, but of course was not.

The car has had the check engine light on on three separate occasions in the 60 days we've owned it. The picture attached is from the latest visit from the dealer. Wow.. a whole host of problems. I am not sure we were sold a lemon, but I AM sure the inspection process is inadequate. Even the service tech at the dealership shook his head at Drivers Select saying he's had bad experiences with them before.

If you still think you want to purchase from here... try this experiment. Call the number and ask for sales, you'll reach someone right away. They are happy to get you started on spending money. Now call back and ask for service, good luck with that! I've never reached a human on that extension.

In response to Wes' reply below, I tried to contact him twice and never received a response.

11/28 update, I finally got ahold of the administrator of the Dent Express Care policy. They have no record of my vehicle or contract. I wonder what happened to the $500 Driverselect charged me for this "protection" at closing. More wasted time on this sale. Cannot recommend NOT patronizing this business enough.