Joshua Jones Review of Rusty Bucket Tavern
Look, I have been coming here for years and the fo...
Look, I have been coming here for years and the food has always been great. The service USED to be great, when they had younger, grateful adults working, but that day is no longer. This is the third time I've come about an hour before close, with no one here, and the server has been about as attentive as a dad at a Justin Bieber concert. Our server, Kelly or something along those lines, took several minutes to bring 2 WATERS while she held them and spoke to the bartender for some time. She brought the fried pickles and never asked how they were. My girlfriend finished her first water halfway through the appetizer and the server said she would bring a refill after dropping off the entrees. However, her closing outs took priority and after 2 minutes I walked up to the bar to ask her again and she replied that she was "on her way" when she was clearly stocking glasses. I serve and host so I know how restaurants work and I know the steps of service and they were not executed close to properly. My girlfriends burger had some items on it that she ordered omitted, but alas. Also, the chef came out of the kitchen to ask a table when the other half of their party would arrive which is a HUGE nono in the restaurant industry and is just straight unprofessional.
Like I said, the food is always great. But the baby boomer servers and bar tenders they brought in remind me of the entitlement, inattentiveness, and ungrateful attitude that the same generation accuses millenials of. But I will take a man or woman in her 20s who wants to earn their money over an older server who feels they deserve 20% while being slow, inefficient, and forgetful.
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