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When I order the item I was told the item would ar...

When I order the item I was told the item would arrive a week later. The item didn't arrive and I didn't receive any information until I called to find out the status. I received an email advising it would arrive 6 weeks later. After waiting 2 months and $1140.00 in limbo (no item and no money). I received an item that needed to be put together, like something that was purchased from IKEA or Walmart.
The description stated:

Due to its large size, this product will be shipped via freight truck and not small parcel.

The statement above leads one to believe it is coming by freight. I've received all my furniture by freight. Freight leads one to believe it is coming put together.....it came by Fedex like the mirror i received 30 minutes later.

I called and spoke to customer service. She wasn't rude but not customer service oriented. She told me to return it and purchase it from your competitor whom sells it already put together.

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