Ricky Hammett

Review of Mencia Realty

First, let me begin by saying how beautiful the co...

First, let me begin by saying how beautiful the community is and how gorgeous the ammenities are at the property! I also appreciate how professional and friendly Autumn and the staff are in the rental office! I ve been a resident of this community for about 4 months now and i understand the frustration in the other google reviews I ve read but we have to remember management can only do but so much. The issue is the corporate team who when notified about different issues drag their feet in responding promptly. There have been rumors coming from certain residents (I don t know this to be fact) that the multiple inspections happening in the last week are a result of the community going up for sell if this is in fact true then look forward to a new property management team taking over in the coming weeks. Now my real issue is the fact that when I applied for the apartment there was a special going on where I would receive a gift card after 2-3 months of residing here! However, I am now in month 4 of my lease and every time I inquire About the gift card all I get Is, it s coming next month! Reason being is that corporate has a certain way of allocating the funds to the residence which seems to be not working because I have yet to receive my gift card! Not sure how much longer I have to wait but I m getting a little impatient at this point!. I just hope that if the rumors are true and this community is in fact about to get sold to the highest bidder Alliance Property Management would honor their Initial promotion when we signed our lease back in May and distribute our gift cards promptly.

The maintenance team here is AMAZING whenever I ve put in a work order if not the same day the very next morning someone is in my unit fixing whatever issue may arise and again I dont want to deter anyone from moving into this community but with any rental property there will be some issues you have to work through. I can t soeak for every resident as a whole but in my opinion the office staff is great and again they can only do but so much on their end and for what they can do I will say they do a damn good job. I have noticed dog poop everywhere but that s a result of nasty residents who move-in and simply don t care about keeping up the appearance of this beautiful community. If you don t want to pick up dog poop then don t get a dog. The amenities here are beautiful but because of the key fob system being down we are currently limited in our use of them while the office team works on getting it fixed. The gate here at the community is a nightmare. Trying to grant visitors access is the worst. I literally have to press the same button on my phone 15x before the gate opens and that s when it decides to work. I cant count how many times I ve had to leave my house to walk to the gate to buzz people in. It s truly an inconvenience. Then the parking situation at night is okay right now but this community is filling up really fast and parking does become limited after 8pm but you can still find a few open spots close to your building. They really need to initiate a parking system here before it gets out of control. My only other gripe with this property is that I wish we had access to the business center/movie theater after hours. It would be nice to have a few guest over after a long day to enjoy a movie with in the theater that rarely ever gets used during the day because most of us are at work paying this ridiculous amount of rent.

All in all this is a beautiful community with a great office and maintenance staff. Rent here is a little expensive and nothing about this area or this community justifies the crazy amount we pay as residence other than the fact that this is a new community but we are living a few blocks from the ghetto. Alliance Property Management did a great job as far as the appearance of the community goes but there are a few underlying issues they need to resolve in terms of this community.