8 months ago, I wrote a review for Demontrond RV s...

8 months ago, I wrote a review for Demontrond RV service in Houston on I-45. I gave them two stars and at that time I thought that was a gift! I tried to enter a new review referring to the old review but google would only let me update and wouldn't let me leave the old one there. Suffice it to say that the first review was not very good. Only two stars and as I stated before, that was a gift at best. Although, I stand by everything I stated in my last review, however, after this last trip to Demontrond, I have updated their score the Four Stars. I would have been five but I can't do that because of the previous visit. I always give someone a second chance and Demontrond came through this time for me.

My service rep was Brandon and I made an appointment to have my Forever Warranty service inspection done. I brought the trailer in at the designated time and was met by Brandon. We did the paperwork and I left the trailer there with them. He told me that I could be as early as the end of the week that I brought it in. It took a little longer because they had to check with Forest River about some other warranty work. All in all, it took about a week and a half. That was satisfactory for me.

I was treated with respect and had all my questions answered before I even left the trailer.

Upon pickup, they moved my trailer to a location where it was easy to hook up my truck and I had no problem pulling the trailer out of the lot.

Thanks to Brandon, it was a painless trip to Demondtrond.