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Starr Collins

3 years ago

I scheduled a MRi per my doctors orders at the Lak...

I scheduled a MRi per my doctors orders at the Lakemead office which is where I always go for radiology needs because its closer for me.. I had not needed a MRI for years and I guess with time and age I have become clostrophobic and couldn't do closed. At my appointment at Lakemead the guy just was not warm or compassionate at all and had me reschedule for Rainbow. When I came to this location the black female with twisty braids at the front desk was very pleasant, greeted me and checked me in with ease. She also came out to the lobby while I was waiting to be called back and wiped down and sanitized chairs, door handles, etc.
My MRI technologist Julia was exceptional!!!!! She made me feel comfortable from the start. Her bedside manner and compassion helped me get through both of my studies! If I ever need another MRI I will be coming to the Rainbow location. Thank you Julia, great job!

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