Lois Easter

Review of The Ritz-Carlton Grand Cayman

The staff at this hotel/resort is the best. We wer...

The staff at this hotel/resort is the best. We were here for a wedding and stayed five nights. We were greeted with smiles and drinks. Every staff member we ran into offered to help, whether it was opening a door, carrying a package or giving directions. Our room was tidied at least twice a day and chocolates were on our pillow each night. Our room attendant even left us little gifts. Every server in every restaurant went above and beyond. The pool staff were so attentive. We were kept hydrated ( ) and always had towels, umbrellas or even a crib for my grandchild. The people here acted like they really wanted to be here but most importantly, they acted like they really wanted us here! It was clean, modern and had fabulous food. I d recommend this hotel to anyone and look forward to my next visit.