Anne Cook

Review of Schaal Heating and Cooling

Pete was thorough in figuring out what the problem...

Pete was thorough in figuring out what the problem could be. Explained his fixes & made sure I understood them. Asked that I call them right away if any other concerns and they'd be right out. All this is while under the warranty. Initially sent pics of the problem to Justin who emailed back promptly with a high-level fix to the problem & advised the office would call first thing the next day to get a tech scheduled to come to our house. And they did. Schall is always very courteous & tidy to work with.