Boom Boomer

Review of Mercedes Benz of Reno / El Dor...

Gayton DeRosa was professional and courteous in ha...

Gayton DeRosa was professional and courteous in handling my service appointment. As usual, the service department quickly, and efficiently, repaired my 2011 E350 Bluetec. I have absolutely great confidence in the repair facilities at Mercedes-Benz of El Dorado Hills. However, I have very little confidence in a car, with only 34K miles, that has seen three significant emission system repairs in the last two years. As a recent retiree, I figured I deserved the first luxury car in my life. However, luxury is not luxury, when frequent repairs become a major inconvenience. I applied the same principle as baseball...."three strikes, and you're out". Therefore, I have unloaded my burdened E350 at a greatly depreciated loss. I'll return to my lifelong dependability on a Japanese manufacturer, with much better reliability and resale value. Now that is luxury!