David Mitchell

Review of AMP Security

Stay away from this company! They are a bunch of c...

Stay away from this company! They are a bunch of crooks with horable service. I am going on the 3rd system with them while locked into a ridiculous contract. The last time it was replaced the tech never showed up for the service call 3 times in a row even after the scheduling manager Steve promised they would be there. Extremely long hold times every time I have called. If I want something done I have to escalate it through the company they have monitoring for them. *Update - after posting this review I was contracted by a very nice young man. He spent a lot of time on my ongoing pains and lack of service and for that I am grateful. I have been told the employees I spoke with have been mentored and that the company as a whole is working to better the whole customer service experience. A knowledgeable tech came out the other day to install my 3rd system with a differnt type. So far everything seems to be working as it should. I will update this in a few months as to how the new system has been performing.