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HiveMind 3006
Review of Cooper Rose

3 years ago

Visited The Cooper Rose recently with family for a...

Visited The Cooper Rose recently with family for a meal. After deciding what we all wanted I went to the bar to order. There seemed to be a communication issue with the Bar Woman, she kept repeating back to me the wrong things so to make sure she had the order correct at the end I went over the order once again. After quite a long wait- which I really don't mind as this usually suggests the food being prepared fresh. We were assaulted by screeching children who were allowed to run riot with no control from their parents who watched them throw food around, scream and shout and never even attempted to control their children or show any consideration to other patrons. I mean these kids were running about well away from their guardians and could and very nearly did cause an accident as customers had to avoid running into the kids as they tried to take drinks back to their table. A staff member came over and we expected her to at least ask politely to control their children and maybe inform the parents/guardians that they were in fact in a bar restaurant and not a creche, however the staff member just nonchalantly began clearing up the mess 'before it got tread in to the carpet' How about the other customers who we noticed were constantly looking over at the comotion and were obviously being distracted from their meals? Not exactly a nice relaxing environment to eat a meal. When the meals finally did turn up it was all wrong- every one of our meals wasn't what we ordered! At this point we all decided that we would never be coming back to the Copper Rose. Awful experience ruined a family get together. We ate up and left and won't be back! There isn't anything I can say positive about our experience at the Cooper Rose.

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