T

Travis Fowler
Review of PizzaHut

3 years ago

Where do i begin...??? The last several visits the...

Where do i begin...??? The last several visits they have tried to charge me more... 2 visits ago they tried to overcharge me by 5 bucks... Today it was 10 bucks... I called and was on hold for over 8 minutes... When i got there i sat down for 5 minutes minutes or so because i called as i was leaving Goddard. And since i was on hold for so long i was nearly there by the time i got my order corrected...

As i sat there the phone rang and rang and 4 employees sat up front BSing around not working while the phone continued to ring... As i stood up and asked "the phone ringing??? Is that someone calling to place an order???"
The manager then laughed and replied "Yes"
I was outraged and informed them that i was on hold for over 8 minutes and they just stared at me cluelessly... I will drive out of my way from now on tired of the headache at this location... 47th and Broadway has had great service the one time we were inconvenienced they comped our food without us even asking or mentioning the wait or hold up...

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