The venue and atmosphere is nice. Had a wedding sh...

The venue and atmosphere is nice. Had a wedding shower here in the palm court, paid for free valet for the guests, but of course it was not executed and all the guests were charged. To bring the shower gifts from the room to the car was a $40 charge which is pretty hilarious. It s about a ten yard hike. Asked for coffee during the shower and would have thought I asked for a limb to be cut off the server. For the price, was really disappointed in the service, have stayed here in the past and had great experiences. Would never recommend for anyone to do any special event here. Staff is not equipped to execute and the valet staff especially is really poor. Really disappointing.