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WALA'A TOUAKN
Review of Namshi

3 years ago

So bad experiences..it was first and for sure it w...

So bad experiences..it was first and for sure it will be the last.. its written that the delivery to UAE is within 1 to 2 days,I made an order on 6th November 19,Till 10th I have received nothing!I called the customer service, he said it will take around 10 days cause its coming from Turkey! I said it must be mentioned so the customer will be aware
Then Namshi called on13th to confirm the address and the timing as the package has arrived , its arranged to receive it on the same day ,day has ended and the 3 following days too with nothing!I called the customer service morning time 17th and she told me the deliver guy missed the address!
I replied he even didn't bother him self to call , she replied it's not our mistake it's the delivery guy mistake . I thought he is from different company
Then I have received a SMS at night of the same day that the package is out for delivery, although I have chosen the morning time to receive , the delivery guy called from JBR asking in which building I am although my address! is written in mohamed bin zayed wadi al safa2 which totally different than the place he was in
After he arrived 9PM and I received the package.. the chock was at home that the shirt is DAMAGED I wish I post a photo of

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