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Walser sold me a car with a manufacture and extend...

Walser sold me a car with a manufacture and extended warranty. After only owning the car for 10 months the engine blew on my 2012 Toyota Camry. At first they said it would be covered as it should have been. They later came back and said it won t be covered because it s AN ACT OF GOD and because water must have got in the engine while driving in the rain even though there are no signs of water. They told me I should turn it into insurance which insurance denied it. Insurance said it was a mechanical issue and there are no signs of water. Insurance also said by the way the car has a previous flood damage claim against it. Another Walser surprise as they did not tell me this at the time of sale. When I bought it they told me it came from a private owner now I find out they bought it out of auction in the state of Michigan that experienced major flooding. Walser only cared about the sale and told me whatever I needed to hear to sell me the car. During this problem Walser showed no concern as a customer to resolve what clearly is a mechanical issue that should be covered under the manufacture warranty. DON T BUY A CAR HERE because you could also end up with a previous flood damaged car and a dealer that will tell you it must be AN ACT OF GOD . I m a 29 year old single female. I believe they targeted me to take advantage for their gain. Now I have a car with no engine and over 4 years of payments left.
Walser's Response:
We re very sorry that you ve experienced this with your vehicle. First and foremost, we would never target you or intentionally withhold information about your vehicle; the Carfax at your time of purchase from Walser Honda in November 2015 was clean. While unfortunately the water damage to your engine is not covered by warranty, we reached out to our Toyota representatives to see if there was anything at all that we could do for you in this situation. Had your insurance accepted the claim, we also offered to help by paying your deductible. Currently, we re offering to assist you by providing discounts for the repairs as a way to ease the stress of the situation.
My Response to Walser:
First of all, no one has contacted myself or my dad regarding any Walser assistance. The Walser service Manager agreed that Walser/Toyota found NO evidence of any water damage in the engine compartment. The Toyota engineer and the Walser technician both said that the type of failure does not happen to Toyota s (this a very arrogant statement, failures do occur). They said and I quote from your service order, Believe issue may have been caused by Hyra-lock condition and have advised customer to contact insurance company , how can anyone call that a confident statement or just an arrogant guess. The insurance company sent a person out to your location and looked at the car. They also informed us that Walser had sold me a car with previous flood damage they purchased out of an auction after a flood. This was also NOT disclosed at the time of the sale. The Insurance Company determined the failure was a result of a mechanical failure. We have in writing from three authorities at Walser that this problem occurs instantly when water enters the cylinder compartment. The FACTS are that it did not rain the day of the engine failure. It also did not rain the day before that. The 4 days prior to that it had traces of rain each day for a total of .15 inches of rain. So that is 6 days with only .15 inches of rain. I drove 585 miles during this dry period. No one at Walser or Toyota wants to listen that and review the facts. They just say it s impossible for a Toyota to fail like this so it must be an act of God . Someone other than the person from Toyota needs to take a look at the facts. Maybe this is the same Toyota engineer who said they didn t have an accelerator problem or an airbag problem. I cannot afford to pay for a mechanical failure that clearly should be covered under the manufacture warranty. This is a NIGHTMARE!!

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