Absolutely horrible service and a true nightmare ....

Absolutely horrible service and a true nightmare . I was a victim of fraud and at every turn the bank made this already stressful ordeal harder than it had to be. Starting with the fact that i had to fill the fraud forms out myself even though i have no means by which to retrieve the time of withdrawal so i had to spend days trying to get a hold of a representative. Even after asking for a new account multiple times i was told i would only get a new account if money was withdrawn from my bank account for a SEVENTH time. I never write these reviews but i strongly urge any of you to take your business where your financial security and peace of mind is the priority because it was not in my case. Now the bank is telling me they will deny my claims because i must have taken the money out without knowing as if I would remember going to an atm to withdraw hundreds of dollars. Hopefully I get some real assistance and will finally be able to end this nightmare. Please save yourselves the trouble and bank with any of the other reputable credit unions. You might not have this experience ut the risk is not worth it.