Rundown rooms and interior. The carpet in the room...

Rundown rooms and interior. The carpet in the rooms and hallways is rundown and filthy. The room was so hot, we were advised by maintenance to open the window to cool it down because the air conditioning did not work. The concierge and customer service is horrible. Called several times, no one answered. Left messages, no one returned our calls, except the one time for maintenance. Waited in line for nearly 20 minutes to check bags after checking out, while only one employee was handling bag check. Manager behind the check-in counter looking at the computer monitor ignoring the long line for the duration of our wait. Completely ignoring the situation. No bellman outside of the premises to help flag down a cab, or help load/unload baggage. We ordered 4 soda beverages in the lounge. They were served in small plastic cups for a total cost of $25.00! Very, very dissatisfied with our 3 night stay to the tune of over $700/night! Park Central Hotel needs to clean up their act.