This organization ripped me off! There's no way to...

This organization ripped me off! There's no way to pay your bill online without the 'account ID' they mail you which you will never receive before late day. Why must I need the redundant 'account id' if my plate number can identify me? I kept asked them to let me login in and pay online they said there's no invoice. Two month later, and suddenly you got a mail with an invoice with 35$ late fee... how ridiculous!