Hmph....well...I guess my experience has been much...

Hmph....well...I guess my experience has been much worse than what others have experienced. Maybe it's because I didn't buy the car there?...but given that I had left THREE voice mail messages with the service department and had never even gotten a phone call back...I don't even think that they knew that! - I even tried an end around of trying to go through the sales side and trying to get a live person on the phone....no dice.
My recommendation? - I called Valenti in Watertown...Valenti was AWESOME! Got me in within 2 days. Incredibly helpful and accomodating. Comfortable waiting area with snacks, soft drinks and coffee. If you live in the west central part of Conn. I strongly recommend Valenti Audi. They made me feel special.