Melissa WardwellReview ofCTL Management
My experience is the same as previous reviews. I w...
My experience is the same as previous reviews. I was there from Sept 2014 - April 2015. I was charged to replace my living room blinds and for full paint. I have pictures of the apartment proving otherwise. I sent 4 dispute letters to Leslie, left about 5 messages on her voicemail, and left about 3-4 messages w/ the main office for her. She sent me to collections without response besides the generic paint charge form every new tenant receives when they sign a lease. Even though in my dispute letter I said I was WILLING to pay once we discussed the extra charges. On top of this, they wouldn't let me see the apartment before I signed stating it was "not available", the carpets were HIGHLY stained w/ red and yellow paint from previous tenant, the master bathroom tub had a golf ball size hole in it, the screens were not properly secure they could be pushed out w/ barely touching them, the walls in the second bedroom were horribly patched, the kitchen drawers were dirty, amongst many other issues. I cried when the staff and I did the walk through it was that bad. When I asked to move to a different apartment I was told I couldn't. So good job CTL Management for ruining my credit and running a business that is unethical. I already filed a complaint w/ the BBB and disputed the charge on my credit report.

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