Teresa Rodriquez

Review of Orem Mazda

I was initially happy with these guys, only becaus...

I was initially happy with these guys, only because of the excitement of a new car. (Bought a Mazda CX5, and I love it). I was even okay with the entire process taking over 3 hours, which is entirely too long to be at a dealership. They even knew I was coming from Colorado and what car I wanted to drive...down to the color. They had it ready when I arrived, but from there on out, no one was organized. I could have dealt with that alone, but then they texted or called me every other day after that for a month after I bought it, because they forgot something or needed to make-up a new agreement or needed the VIN off my current Mazda 6 for the Loyalty Program, even though that was already given to them while I was there. They, still, to this day, are asking me for some information. I almost went to Denver for a new Mazda, and I truly wish I would have.