Raul Hernandez

Review of Century West BMW

The reason this dealership gets a one star is due ...

The reason this dealership gets a one star is due to the fact that they fail to complete the lease return process correctly failed to due a final inspection together. It s it s unacceptable to not review this process with the customer specially If there s fees they will be involved later from BMW financial s. The sales rep completely failed to guide the process correctly this dealership failed to make the correction and take ownership for skipping this important process. The sales rep M, nishimura