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linda rush
Review of Optimum RV

3 years ago

Let me start by saying that I have never left a ne...

Let me start by saying that I have never left a negative review on anything. However this was the absolute worst sales experience I have ever encountered. I am a newbie to RVing and I had made it very clear that I would need to be walked through the features, in detail, of the RV I was purchasing. This was important enough to have been a deal breaker for me. They assured me that would happen on the day I was scheduled to pick up my RV. Not only did that not happen, I was purchasing a brand new RV and it had mud and sand all over the inside of it. There were also interior lights missing, which after 5 hours they managed to find replacements from another RV. The most useful information I was given was to go to YouTube, where I would be able to learn a lot. So basically if you choose to purchase from Optimum RV you might be ok as long as you already know exactly what your looking for and don't need any assistance or have any queations, because once they have your money you are on your own. Not to mention that the salesperson who assisted me knew less about RV's than I do, which I didn't even think was possible. Not to blame her, apparently I was her first customer. So a note to Optimum RV...maybe you should develop some type of training program for your new associates. This may be beneficial for your business. Needless to say, I would never recommend this plac .

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