Awful awful customer service. These people are a c...

Awful awful customer service. These people are a complete rip off. And to get a human on the phone is absolutely almost impossible. The sarcasm and talking over a customer while trying to explain the issue is unacceptable. And the information they ask for over the phone is obsurd- since you have already identified yourself and your account! Should they not be seeing this on their computer?? Joke- absolute joke. If I could rate them a -10 I would...