Lara Maddocks

Review of Kenzi Menara Palace Marrakech

I seriously wouldn t recommend this hotel to anybo...

I seriously wouldn t recommend this hotel to anybody expecting a 5*. To start with the food in the hotel was absolutely appalling to say we were in Morocco and there s so many incredible restaurants around. Me and my partner were there for a festival and thank god because I would ve been very disappointed if I was there purely for a holiday. The pool and spa facilities were great but that s as far as I d go to be honest. At the pool bar the cups were always dirty and at lunch there was always a chipped plate or dirty cutlery, not what I expect from a 5* resort. We both found that 90% of the staff were very rude and unhelpful, however the cleaning staff were very friendly and efficient. I seriously would say this is a 3* resort at best and we will certainly not be returning.