Norman Spiesky Review of Six Flags
Not only is Six Flags overrated, overcrowded and o...
Not only is Six Flags overrated, overcrowded and overpriced, now they they added greedy and not customer friendly (I'd even say crooked) business practices to their repertoire.
I have been in customer service for 25 years and never approach an issue with the too bad, too sad attitude. Even if it is the customers "fault", I have always found solutions that make that customer happy. Selling me season passes while I was not aware of the fact that my membership does not expire after 12 months is one thing. However, when I realize what's going on and try to ask for help to get it fixed, I get the first lady that says it's all ok and now it's canceled and I will receive a refund. Then nothing happens and when I inquire again, I am being told it doesn't matter what the first lady said, it is what it is and my money is not only wasted, that dang membership is still not canceled.
To top it all off, with all that schwindeled money, you think they could afford a few paint jobs around the park. It looks run down and dirty.
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