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Edilaine S

3 years ago

I was not looking to trade my vehicle now, but upo...

I was not looking to trade my vehicle now, but upon the encounter with and awesome MB associate I did. I'm in the car business, and am very picky, however Ivan Silva was diligent and determined to help me find exactly what I wanted and needed, not in the pushy way most salesmen are, and with a great attitude. Now I have an awesome vehicle without the "buyer's guilt".
UPDATE: Although the sale process was painless, the service department is a totally different animal. To my own fault, my tires were never rotated nor was I advised I need a tire rotation. At 16k miles the wires in my tires were exposed. As a result I needed 4 new tires. An expense that could ve been avoided had my Service A & B been thoroughly completed.

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