Maria Ester Zanobio

Review of Teatro Nazionale

On the 20th of September I went to the national th...

On the 20th of September I went to the national theater to buy 2 tickets in the early stages for the show Mary Poppins. The first availability I was offered was for October 17 in line 7, because the seats in the front rows were already sold. Tonight I went to the theater and I had the opportunity to verify that at least 50% of the seats in the rows in front of row 7 were empty. I do not think that all these people, at a cost of 54 per ticket, have given up the show ... so what? What explanation can you give me, beyond my belief that you first sell the worst places and keep the best ones free to have them available until the last moment? Maybe it is better not to book: if I had gone to the theater tonight without having booked, I could also accommodate in the first or second row, saving even 7 x 2 of the presale. How can you define this your modus operandi? I think at least you should repay the cost of the pre-sale, accompanied by your apologies, and then avoid these situations by eliminating this "game of balls" in the pre-sales of tickets.