I had an overall great experience. Sarah is very n...

I had an overall great experience. Sarah is very nice and helped with our purchase. She offered to help as we stepped into the store and answered our questions throughout our time in the store. We didn't make the purchase right away and she answered our follow up texts and calls nearly immediately. which was great.
She took our deposit over the phone but didn't email us anything as confirmation, there are definitely rooms for improvement here.
We purchased a bed to our new house, so on-time delivery is very important; and the truck came on time, the two guys delivering and installing the bed were friendly and got the work done.
Bed looks great, no scratches, no damages.

I was glad this came much smoother than what others had gone through.