Kathleen Frye

Review of Johnson Becker PLLC

Our experience with Johnson/Becker has been comple...

Our experience with Johnson/Becker has been completely satisfying in every way
As anyone can imagine having a legal issue to deal with is stressful in many ways:
1) A difficulty has precipitated the need for an attorney. For us it was a health related and any health issue is stressful. The need for an attorney is also stressful.
2) Working with an attorney can be stressful. We all have paperwork to complete as well as the responsibilities of life. Paperwork is not really enjoyable.
3) Waiting can be difficult. For Anyone.

The law firm of Johnson/Becker made the process of dealing with these things easier in several ways.
First of all, they handled all phone conversations not only in a timely manner, but with compassion.
Then, in a very organized way they sent paperwork that made it clear to us as laymen so we understood what needed to be done. It was always handled in an efficient way. We were always notified when it was received. Our phone calls were always answered and returned in a timely manner. And as stated before, they were handled with compassion.
The wait was worth it. And since they always kept us notified we felt confident it would be resolved and it was.
We were quite satisfied with not only the outcome, but the process.
A special shout out to Lucia McLaren and her assistants Jessica and Emily. They were always kind and understood our concerns. They made us feel not only that they are a good law firm but one that is of the highest quality.