I am writing this letter in reference to our visit...

I am writing this letter in reference to our visit to your establishment on October 12, 2014 we had a group of 20 people to celebrate my father s 76 birthday. I call my reservation in advance so you all could be properly prepared. We had one waiter for twenty people, I am not faulting her she tried to do the best she could under the circumstances the blame goes to management, no complaints for her, but your management staff, really needs some training in customers service, I ask if we could get a booth additional to the table that was set up for us and the Manager act like it was a hard decision for her to make it was 20 of us and may have been 15 other people in the whole restaurant at this time, it was plenty of space available for other people. I am not sure what the total of everyone s bill but I know we spent over $500.00 to receive this kind of services to me is ridiculous. We are a family that get together several times a year and celebrate on special occasions. We have been here before and the food along with the services was excellent but this time you all might have lost a great group of customers. We had people come from as far as Baltimore, Laurel, Maryland, some come from the Northern Neck too far to receive this kind of service we did not appreciated.