EXTREMELY RUDE, OBNOXIOUS, AND HORRIBLE SERVICE IN...

EXTREMELY RUDE, OBNOXIOUS, AND HORRIBLE SERVICE IN ALL DEPARTMENTS. FRONT DESK, BELL DESK, MANAGERS, EVEN THE GARAGE WORKERS. DISGUSTING AND UNHELPFUL ATTITUDE. THEY LOST OUR PACKAGE AND REFUSED TO LOOK AROUND AND EVEN TRY TO SEE IF MISPLACED. BLAMED US FOR HAVING A PACKAGE SENT TO US AND THAT ITS NOT THEIR FAULT IF SOMETHING IS LOST OR STOLEN. LITERALLY WOULDN'T EVEN TRY AND YELLED AT ME WHEN I WAS NICE AND CALM AND WASN'T EVEN BLAMING THEM, JUST WAS ASKING THEM TO CHECK. WILL NEVER RECOMMEND ANY PERSON TO STAY HERE AS NO HOTEL IS WORTH STAYING AT, WHEN CUSTOMER SERVICE IS THE LOWEST PRIORITY. SERIOUSLY HORRIFIC AND HAVE STAYED IN NY TONS OF TIMES, NEVER AGAIN WILL I TRY A NEW HOTEL. DO NOT STAY HERE UNLESS YOU WANT ATTITUDE AND NASTY FACES THROUGHOUT YOUR STAY TO RUIN EVERY DAY THERE.