Josh Niehaus

Review of Beaches, Boscobell

For the amount of money you spend you expect to wa...

For the amount of money you spend you expect to walk into the lobby and be taken back. The hotel is extremely out dated and no real "wow" factor. The resort doesn't allow tipping, and it shows. The staff is uninterested, rude, and normally greets requests with rolling their eyes or forgetting what you said. Instead of dropping what they are doing to get you something, they take their time, finish what can be worked on after you leave, and get to you when they get to you. I can pick out a handful of people who did an awesome job. Alex, who is one of the entertainers, did an awesome job every night, and really engaged in his audience. Natalie, was very knowledgeable about the excursions, and was very helpful getting us on our way. Courtney, was an awesome waiter, and always greeted you with a smile. I forget his name, he worked at the pool bar and his name started with an "O" but he was always quick to get you what you needed. Devon, the one life guard always had a smile and something nice to say to you.
The food- The food in general was pretty awful and took forever to get. The place that everyone seemed to like was Neptune's. It is a pretty spot on a pier so the atmosphere make it a little better. The French place and Italian place are okay, but not go back for more good. The buffet is pretty mundane and is normally the same thing. Especially in the morning, it is ALWAYS the same. The crepe place, while good is very slow and don't expect them to open a second before the time posted. I leave the pizza place for last as it was the worst. If you actually got your food it was okay, but normally they forgot your food and were rude about it when you asked. I had the one girl repeat my order back to me after the 5th day of them forgetting, and she still forgot to put over half of my order in. Expect to be there at least an hour or more when eating there. Also what they don't tell you is the 4 places to eat they have, they close one every night, and only have 2 places to eat for lunch.
The management all seemed like they were trying to catch you in a lie, or that you were always wrong. They don't put you first, and certainly don't have your interest at heart. Our room when we got there was disgusting, didn't seem cleaned at all, and had fresh paint on the walls to hide mold. The second room, while better, still was dirty, had a fan that sounded like it was about to shoot off, and an A/C unit that did not work.
The staff- none of them, and I repeat none of them were on the same page. They would all tell you something different, especially the diving place. Other than the above named, they all seemed as though it was a burden for them to be there, or that your request was out of this world. There was no one on the beach getting drinks for people, and every bar other than the one pool bar took way too long to get a drink. They couldn't handle multi-tasking at all.
My advice for those looking at this place would be to look on. For the money we spent I expected to be catered too, not looked at insulted as if it was ruining their day to do a simple task. Maybe if you could tip it would be different, but I am unsure of that. I would not go back, the best part of our stay was the weather that they had nothing to do with. I will say that the wedding we went for was awesome, and they really seemed to make their day special. Which should be the case, because their is a wedding it seems every ten minutes at that place. If you are already going there and don't have kids, get used to hearing Elmo, Big Bird, and screaming kids. If you have a kids, I would imagine they would have a good time. I will say that the location, other than the 2 hour bus ride from the airport, was centrally located around most excursions.