Aish S

Review of FCC Paragon

I have been in the process to rent a house, and th...

I have been in the process to rent a house, and the estate agent has chosen to use paragon referencing company. Never have I had to work with a company who is incapable of understanding information.

They have asked for details about an address we lived in over 5 years ago, cannot understand work head office doesn't mean that is our base office, failed to get references on time, unprofessional communication with our employers and this is to name just a few. We had to provide surplus amount of documents and they asked for inconsistent information for my whole family, even though we all have the same address history.

This has made renting the house a nightmare, it is much more easier for the individual to just contact their employer for a reference, rather than using this external party.