I feel like every time I call to make an appointme...

I feel like every time I call to make an appointment, the receptionist is so incredibly rude and acts so annoyed that I haven t been to my doctor in awhile. I recently called to make an appointment hoping they d ease my anxiety and be nicer, but the lady just was rude and didn t seem to caring. It s unfortunate as I ve gone through Oneida my whole life, but I am looking for a new provider. It takes a lot to call and schedule something for your physical and mental health. When my own tribe is making me feel anxious for reaching out for help, it saddens me. I really hope they can adjust the way they speak to some people. Kindness can really go a long way.