Although I've had some decent interactions within ...

Although I've had some decent interactions within the Steadman Clinic I'm absolutely displeased with their desire to help to help the locals that help keep this community running. On top of everything else I've been through with them, oddly enough I'm on day 3 of calling and leaving a message to obtain copies of my MRI that I need to bring to another Dr. (and have had to cancel apts. because of I and haven't heard back.) This has been typical in my experience with them. I went to Steadman for knee issue, a pretty severe meniscus tear. Long story short, I was in need of meniscus transplant knee surgery that was scheduled for last May. I had to reschedule because of travel for work, which they said was no problem and to call back when I was ready. When I called to reschedule, they told me they've been having complications with insurance, Medicaid (basically they don't get reimbursed enough), and that they didn't know if they could perform it anymore. After that was a period of answered questions, unreturned calls, and disregard because of what felt like I was a Medicaid patient, It was stated pretty directly that they don't get reimbursed enough from Medicaid for my procedure, and that I'd need to get private insurance to go any further, which isn't legit. This left me in a spot of having to obtain insurance I don't qualify for AND taking on a tremendous debt for the costs that insurance wont cover, which they're able to bill you for under private insurance , but not Medicaid. I feel being an existing patient with a prior scheduled surgery that was cleared, they should have treated me instead basically kicking me to curb. Months of pain later I'm giving up and needing to seek help from another Dr., which is hard to find, a Dr. that performs the complicated surgery I need, and that takes my insurance. My interactions with Dr. Provencher, although seeming like nice guy and a top notch surgeon, always seemed cut very short, and I've had plenty of interactions and unreturned calls from practice coordinators and staff, that made me feel like they didn't want to deal with me because I'm a Medicaid patient. I'm saddened an institute like Steadman (and all others now in Summit County), are more concerned about their enormous profit and will take patients from all over, instead of helping locals that are part of the community and make it possible for others to travel and vacation here (and possibly hurt themselves and go to a clinic like Steadman for treatment). For others with private insurance I'm sure a majority of the treatment and care is top notch, but if you have Medicaid, good luck! (Last I heard they're not taking any more of you anyways.)