Patrick Anderson

Review of FIAT of Fort Worth

I have never gone to the trouble to write a review...

I have never gone to the trouble to write a review - EVER. I don't facebook and I don't do social media. So I had to share my experience somehow.

Though I have received good service before in various transactions over my life. I have never been on the receiving end of what I would call truly exceptional service. The type of service that is above and beyond the call and well beyond any experience I have ever had.

To make a long story short. I have dreamed of the car I just purchased at the Alfa Romeo of Fort Worth since I was a 9 year old boy - collecting match box cars of the same type and racing go-karts painted with the same name.

A dream 30 plus years in the making. I visited the dealership to see "the car". The car had been temporarily removed from the lot - but still available. Mr. Alec Finley (A young Salesman) greeted me professionally and with great confidence. Dressed sharply and very polite - firm handshake. I asked about the car and with great urgency he informed me that the car was not there at the moment but you name the time sir and I will have it here for you. We set it up for the next day. The next day arrived and I was excited. I viewed the car and drove it off the lot for a spin. I stalled as it had been years since I had driven a standard. The car would not start because a light had been left on and the battery was low. This young man didn't walk (he ran) to the service department to get aid. Full suit and dress shoes in all. Could have happened to anyone. He returned promptly with the pit crew and we were off.

Test drive was just a technicality. I fell in love with this car 30 years ago.
During the test drive - I drove 1st, very conservatively. Then we switched as I wanted Alec to drive so I could experience the ride as a passenger. He obliged with a big smile on his face. A passion and appreciation for fine sports cars was observed.

We negotiated on the car long and hard and the impression I got at the end of the deal was that these guys want to sale cars but they are driven by a deeper motivation. A motivation to make dreams a reality. These guys love fine sport cars (irregardless of the make and model) and have a passion for it.

Every request I made was not only answered with a "Yes Sir" but "Sir that is already DONE". Their sense of urgency was great. For example (The battery). Reply - "Already Replaced Sir".

They want to sell you your dream car!!

My dream now a reality thanks to the fine folks at Alfa Romeo of Fort Worth. I will be back. If you are wanting a fine car go see Alec Finley and get ready to share your dream with him. He will make it happen. Tell him this dreamer sent you.

My dream car! Porsche 911 - What's YOURS??

Make it happen! (And NO WAY - I was not paid to write this review)

Thank you for a great deal and fine car buying experience!

Best of Luck!