Vincent Gao

Review of London Marriott Hotel Regents ...

Really really bad. very unfriendly and dishonest s...

Really really bad. very unfriendly and dishonest staff. Before I arrived I called the hotel twice to request for an early check in. I was told "we will have a room for you by then". But when I checked in, they said nothing's available. If I had no meeting over there, I would have left immidiately.

This hotel is a rathole. The disgusting smell from the lobby all the way to your room make you feel like a homeless. None of the staff cares about you. You want to get any service from there? Dream on!