Unhappy Customer

Review of Kimberly's A Day Spa Ltd.

Worst treatment I have received at a spa and won t...

Worst treatment I have received at a spa and won t be returning or recommending! I Booked a facial, pedicure and massage and spent $350 and it was the opposite of a relaxing experience which I was looking for at a spa! First of all The front desk receptionist that answered my phone call to book a treatment was so rude and was giving me an attitude for no reason, even when i said Thank you have good day she replied with ok see you . What kind of customer service is this? Definitely need training! I work in customer service and That would not fly in my office! The massage felt like she was petting me! And talked about her personal problems the whole time! I was there to relax in peace not listen to other people s sorrow. The facial experience was so awful! I booked a hydrotherapy facial that I assumed would be nice and relaxing, I sat in a hot tub and it was SO Loud, I couldn t even think! I asked her if she could turn it off. You are rushed out! I will never be returning. What a waste of money!