Extremely dissatisfied with my stay here at the Sh...

Extremely dissatisfied with my stay here at the Sheraton Gateway.

This hotel was basically like an upgraded version of motel 8. Perhaps I am spoiled with the amenities and hospitality found in Asian hotels, but there wasn't any toothbrushes, slippers or robes in the rooms. The hotel staff were not very welcoming or helpful. I asked multiple staff for recommendations on where to eat late night, initially they gave me a blank stare and then suggested restaurants that were already closed. No one offered to help bring my luggage to my room. The hotel smelled like marijuana around nearly every corner and in the halls on my floor. It almost seemed as though the hotel had been renting rooms to the homeless community of LA.

There was even a group of people filming a rap video in the entrance of the hotel (no social distancing or mask requirements).

With all of the covid-19 buzz going around, I expected a hotel with the reputation of Sheraton to have people sanitizing the elevator and door handles. I didn t see anyone cleaning anything except for the carpet that laid on the ground in front of the hotel entrance.

For $170 a night I would NOT stay at this hotel again or recommend it to anyone.