Hello,I have been living in one of their apartment...

Hello,I have been living in one of their apartments (King;s Court,Beaverton)since 2016.The maintenance guys are very prompt .But my concern is about the management/staff team who are very rude in addressing any of the concerns.I vistied office for enquiring about nternal apartment transfer, one of the staffin person expained that i can transfer anytime by paying $250 as current lease cancellation fee and make new deposit for new aprtment. The rents will be calculated on pro-rated basis on both the aprtments without giving pre-notice as 30days in advance.

Next day again visited to start my paper work this time there anoter staff came and when i discussed the same she said no, we have to give 30 day prior notice to current aprtment of i iwated to teansfer to another apartment. She simply said that is the policy. I accepted that and given 32 day notice and booked another aprtment start with after 32 day abd submitted all my pay stubs and requested them how to pay the lease cancellation fee and new deposit. They responded we have less staff now we are working on it and we will get back to you. after 1 week they sent a mail how much i should pay for my current aprtment. I visited again How to pay the lease cancellation fee and deposit, They simply responded through login or either check. I don't have checks available i tried to login online and did not found the options to pay for lease cancellation fee and new deposit.
Finally i paid deposit amount as check and lease cancellation fee again visited and asked then they added the lease cancellation fee to select online pay.

after 1 week i got mail that need confirmation for movin schedule with staff date. I visited office and requested i would like to schedule checup in previosu day of my actual movein date and any possibilities to get the keys at previosu day end of the office business day of my actual movie in day because i wanted to move in early hours at 6.am withj aspious hors time. They simple and rudly respondded you have to pay 1 day extra ampount for new aprtment.
They should response the same in differen manner by explaining the company plocies. They simply responded we can not come and open office at 6 am due to your aspious times who will payu to staff if we come early hours and open office.

Then i felt very bad about their response and replied that Ok I wll come and collect my keys onactual given day by 9.ama but i will come and complete my paer work and apartment walkin chek with staff on previosu day at 3.pm. They sasid sounfds good.

But again next day again they send me a mail that new leasing singning document by adding extra 1 day amount and mentioned tha my movie in day as previous day.

Again i called them up and explaind. every time they are not readyor patiently to listen what the tenant is asking. They alsway sasy we have less staff we will come back to you.

My request here is the staff should friendly nature , some times they talk very rudely by saying no