The Ritz Carlton Al Wadi Desert is an exquisite ve...

The Ritz Carlton Al Wadi Desert is an exquisite venue and location. The staff is very friendly however it seems that they have not been provided with the RITZ's (or 5 STAR Resort rating they claim to have) training. This is my second time at the resort. I visited 8 years ago when it was still managed by Banyan Tree Management and back then the experience was out of this world.
It appears that since the change of management, things have changed for the worst. Bottom line, it sadness me to say that i will not visit this resort again as I have paid a great amount of money for a service that have not received. I recommend for those who want to stay there to take your own F&B and avoid interacting with their F&B premises.