Robert Chapman

Review of Donnelly Kia

Recently visited the "show room" to test drive a c...

Recently visited the "show room" to test drive a car in the class of vehicle we were looking for. The show room is still under construction and is very small, only a single vehicle inside.

When we arrived nobody greeted us, two people sat talking behind a desk. We had to ask if anyone could help us. When a sales person was called up they did not identify themselves by name or ask our names.

The test drive had a lot less conversation about the vehicle than I would have expected. The sales person contradicted themselves several times. Upon arriving back at the dealership the sales person showed us a book of options and then said that it was not this year's book but "we should get the idea". When we asked for a brochure for the car we were told they ran out.

This dealership is like the gong show meets the twilight zone, I would never recommend them for a new car sale.